This might be an issue with the WoT game client or the cached data of the WoT game client.
To resolve this issue, please follow all the steps mentioned in the following article: How to start WoT in safe mode.
Clan emblems may be created in the following file formats:
- GIF, PNG, BMP, JPG, JPEG
Only PNG and GIF support transparencies.
The upload was not successful or partially successful
There might be times that after uploading a new clan emblem, the operation is not successful.
If you were still charged 500 gold for the operation, and you already attempted the steps mentioned above to see the Emblem, submit a ticket with the following information:
- A screenshot of the Clan management page, showing the uploaded emblems.
- Date and time of your clan emblem change attempt.
- Clan Emblem images in the following sizes (pixels):
- 256x256, 195x195, 64x64, 32x32, 24x24
Make sure that your emblem fully adheres to the Game Rules Section 3
The clan emblem was taken down by Support
There might be times that Support is sadly forced to take action against an inappropriate clan emblem. Should this happen, please create a new Emblem that fully adheres to the Game Rules Section 3.
Once you have the new Emblem ready, Support will upload your new clan emblem at no cost.
Submit a ticket with the following information:
- The new clan emblem images in the following sizes (pixels):
- 256x256, 195x195, 64x64, 32x32, 24x24