After the release of Update 1.19, some of you may encounter the error "The procedure entry point EventSetInformation could not be located in the dynamic link library ADVAPI32.dll." when launching the game on a Windows 7 computer.
To resolve this issue, please install the following update:
If you have problems installing these updates
Please do the following (in order):
Step 1. Check the integrity of the operating system files:
- Click "Start" and in the search bar start typing "cmd.exe";
- On the file that appears, right-click and select "Run as administrator" from the drop-down list;
- In the command window that appears, type Sfc /Scannow and press Enter.
After the check is complete, restart your computer and try installing the update again:
Step 2: Try to install the following update package: Windows6.1-kb4038777
Step 3. If the proposed recommendations did not lead to a positive result
In this case, we can only recommend that you reinstall the operating system to a more modern one (64-bit Windows 8, 8.1, 10, 11) or to Windows 7, which will include all the latest updates.
Please note that we cannot guarantee the stable operation of the game on 32-bit Windows operating systems since their official support was discontinued after update 1.18.